Agents & Tools
Custom AI tools built around the way your team works
Some work is too specific for an off-the-shelf assistant. HIA builds tools around the documents, decisions, review steps, and handoffs your team already manages.
You do not need a technical specification. Start with the workflow that is slow, inconsistent, hard to review, or too dependent on one person.
Built around the work
The design starts with the task, materials, decisions, and review process, not a favorite AI feature.
Context has a job
The tool uses the policies, examples, source material, and standards people need to produce usable work.
People keep control
Important decisions, approvals, exceptions, and final responsibility stay with the people who own the work.
Designed for use
A tool earns its place when the team can understand it, test it, and use it inside the way work already moves.
Representative agents and tools
Custom AI agents and tools by business function
These examples show the kinds of work HIA can support. The final design depends on your materials, systems, users, review requirements, and the decisions the tool must help people make.
Business Development, Sales & Proposals
Research opportunities, qualify pursuits, organize source material, prepare proposal sections, check requirements, and review work before submission.
View example agents & toolsMarketing & Communications
Carry approved strategy and voice into briefs, campaigns, decks, executive materials, and public communications without starting from an empty prompt each time.
View example agents & toolsPeople, HR & Management
Support manager preparation, onboarding, policy navigation, employee guidance, feedback, and training while preserving required review and escalation.
View example agents & toolsExecutive & Operating Support
Preserve context across meetings and decisions, prepare leadership materials, track commitments, and keep follow-through from disappearing into scattered notes.
View example agents & toolsReview, Risk & Quality Control
Compare claims with source material, find missing information, flag risks, apply review standards, and catch weak work before senior or client review.
View example agents & toolsResearch, Intelligence & Decision Support
Monitor sources, synthesize evidence, compare options, test assumptions, and turn a large body of material into a decision someone can review.
View example agents & toolsWhen agents and tools make sense
Use agents and tools when the same friction keeps coming back
An agent or tool earns its place when people repeatedly rebuild context, search the same material, enforce the same standards, or repair the same failures.
Repeated setup
The same instructions, examples, documents, or background must be assembled for every task.
Expert bottleneck
A few people carry the standards, catch mistakes, or translate the work for everyone else.
Costly review
Drafts move through the same handoffs, rewrites, reconciliation, or approval loops.
Required control
The tool must follow source limits, permissions, review rules, or an existing approval process.
HIA can assess the work before recommending an agent or tool. The better answer may be advisory, platform selection, implementation, training, repair of an existing tool, or no project.
Talk through the workHow the work moves
From workflow to working tool
HIA keeps the work tied to real work throughout the process. That makes it easier to see what the tool should do, where it can fail, and what people must still review or decide.
Study the workflow
We examine the task, materials, users, systems, decisions, handoffs, and failure points that shape the work.
Define the first useful version
We decide what the tool should retrieve, draft, compare, flag, or organize, and what stays under human review.
Test it with real material
We use representative examples, edge cases, weak inputs, and review criteria to find where the tool breaks or misleads.
Put it into use
We prepare the tool, guidance, training, and refinement needed for the team to use it inside the existing workflow.
Common questions
Questions clients ask before the work begins
Can HIA help us decide where to start?
Yes. HIA can begin with an assessment of the tools already in use, recurring work, leadership needs, information risks, and policy gaps. From there, we can recommend advisory, platform selection, implementation, training, an agent or tool, or no project.
Does HIA build custom AI tools and agents?
Yes. HIA builds custom GPTs, Gemini Gems, Claude Projects, shared AI workspaces, agents, Apps Script tools, and structured workflows. The platform and format depend on the work, source material, user access, and level of control required.
Can HIA improve a tool, prompt, or workflow we already built?
Yes. HIA reviews the scope, instructions, source handling, testing, user guidance, and output. We trace where the tool drifts, what users misunderstand, and which steps create extra work, then repair, simplify, or rebuild it.
Can HIA help us choose an AI platform?
Yes. HIA compares platforms against the work, existing systems, information sensitivity, access needs, administrative controls, connected tools, setup requirements, and total cost.
How much does it cost to work with HIA?
Custom tools and agents start at $5,000. Broader organizational engagements start at $12,500. Scope depends on the work involved, source material, platform requirements, testing, integrations, training, and support after launch.
You do not need to know the answer
Start with the work, the concern, or the question
Some clients arrive with a specific workflow. Others know AI use is uneven, a platform decision is coming, or important work is taking too long and are not sure what would help. HIA can begin with advisory, study the situation, and recommend the next step.
No use case, technical brief, or preferred platform is required.